Password expiration date not set correctly after changing password through SSPR

  • 7017472
  • 05-Apr-2016
  • 06-Apr-2016

Environment

Self Service Password Reset
SSPR 3.x

Situation

After changing a password through SSPR, the password expiration date was set incorrectly.  

For most users the password expiration date was set on the container at 90 days, but some users in the container had a fine grained password policy assigned that set the expiration date to be 120 days.  
After the password was set the expiration date was 90 days out.  The 120 day policy was not applied. 

Resolution

This would be a problem with the directory.  SSPR does not set password expiration dates, it only sets passwords. The directory itself (AD, eDir, etc.) calculates and sets an appropriate expiration date for the user based on the directory policies


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