Unable to do busy searches for users in post office under a different domain

  • 7017466
  • 04-Apr-2016
  • 04-Apr-2016

Environment

Novell GroupWise

Situation

Unable to do busy searches for users on some post offices

Resolution

  1. Identify any affected domains
  2. Navigate to the domain directories
  3. Rename or move the mslocal folder in each domain directory
  4. Restart the domains
  5. Attempt the busy search again

Cause

bad item stuck a subfolder of mslocal