OFX controller installation failed on Linux Source with the following error "warning: script 'init.ohasd' missing LSB tags and overrides insserv:"

  • 7017380
  • 17-Mar-2016
  • 21-Mar-2016

Environment

PlateSpin Protect 10.3 and above
PlateSpin Forge 4.0 and above
PlateSpin Migrate 9.3 and above

Situation

During the Migration / Replication, installing the Source controller on a Linux Workload fails with the following error

Error :

Failed: /sbin/chkconfig --del ofxcontrollerd Return-code: 1 Stdout: ofxcontrollerd 0:off 1:off 2:off 3:off 4:off 5:off 6:off Stderr: insserv: warning: script 'init.ohasd' missing LSB tags and overrides insserv: Default-Start undefined, assuming default start runlevel(s) for script `init.ohasd' insserv: script <SERVICE SCRIPT NAME>: service <SERVICE SCRIPT NAME> already provided! insserv: script <SERVICE SCRIPT NAME>: service <SERVICE SCRIPT NAME> already provided! insserv: There is a loop between service <SERVICE SCRIPT NAME> and init.ohasd if stopped insserv: loop involving service init.ohasd at depth 2 insserv: loop involving service <SERVICE SCRIPT NAME> at depth 1 insserv: Stopping init.ohasd depends on <SERVICE SCRIPT NAME> and therefore on system facility `$all' which can not be true! insserv: exiting now without changing boot order! /sbin/insserv failed, exit code 1




Resolution

Steps to Check further:-

SSH to the Source.
run "insserv"
Confirm if you are getting error similar in the diagnostics.


Since "insserv" does not work, Platespin cannot use that work install the ofxcontrollerd demon.
Customer need to consult the server Admin or Linux server Support in order to get the "insserv" fixed before the controller can be installed.

Reference Article :-

https://support.microfocus.com/kb/doc.php?id=7002295