Environment
NetIQ Identity Manager 4.5
Situation
After installing Identity Manager Reporting on a RHEL 6.5 server the following error is received during startup
03/17/2016 07:32:55 AM: /opt/novell/sentinel_eas/3rdparty/postgresql/bin/pg_ctl: error while loading shared libraries: libssl.so.0.9.8: cannot open shared object file: No such file or directory Failed to start database.
Unable to start database.
03/17/2016 07:32:55 AM: /opt/novell/sentinel_eas/3rdparty/postgresql/bin/pg_ctl: error while loading shared libraries: libssl.so.0.9.8: cannot open shared object file: No such file or directory Failed to start database.
Unable to start database.
Resolution
Make sure you have completed all the per-requisites for RHEL per the documentation.
6.3 Installing Identity Manager on an RHEL 6.x or 7.x Server
https://www.netiq.com/documentation/idm45/setup_guide/data/b16mybwd.html
6.8.1 Prerequisites for the Event Auditing Service
https://www.netiq.com/documentation/idm402/setup_guide/data/b16mhbiu.html#
Including the following symbolic links
6.3 Installing Identity Manager on an RHEL 6.x or 7.x Server
https://www.netiq.com/documentation/idm45/setup_guide/data/b16mybwd.html
6.8.1 Prerequisites for the Event Auditing Service
https://www.netiq.com/documentation/idm402/setup_guide/data/b16mhbiu.html#
Including the following symbolic links
...ensure that you have the following libraries, located by default in either the /lib or /lib64 directory:
ln -s libssl.so.0.9.8e libssl.so.0.9.8
ln -s libcrypto.so.0.9.8e libcrypto.so.0.9.8
Cause
Missing symbolic links for:
ln -s libssl.so.0.9.8e libssl.so.0.9.8
ln -s libcrypto.so.0.9.8e libcrypto.so.0.9.8