Error - Operation failed, unknown error java.io.IOException: Resetting to invalid mark IPP Error: 0x1007 on Appliance 1.1

  • 7017324
  • 03-Mar-2016
  • 21-Mar-2016

Environment

iPrint Appliance 1.1 patch 4 ( 419 version)

Situation

When trying to load a driver via iManager or via iprntcmd, after selecting
the .inf file and wait for few seconds, an error is displayed:

Error - Operation failed, unknown error java.io.IOException: Resetting to
invalid mark
IPP Error: 0x1007

no matter what driver or architecture was tried, error was continually present.

Resolution

Open /etc/opt/novell/httpd/conf.d/iprint_ssl.conf file and change:

From AuthLDAPDNAllowDNAuth off

To  AuthLDAPDNAllowDNAuth On

restart apache2 with:

# rcapache2 restart

Cause

When this setting is set to OFF, cn authentication thru loopback will fail when using CN names. This settings needs to be ON all times.

Additional Information

Loading a driver showed the following entry on the apache2 error_log file:

[error] IdsRequest : Request to IDS failed with 1030
[warn] IPP Operation error=CLNT_ERR_NOT_FOUND, operation=401E
[error] IdsRequest : Request to IDS failed with 1030
[warn] IPP Operation error=CLNT_ERR_NOT_FOUND, operation=401E
[error] authentication to /idss failed
[error] user cn=admin,ou=iprintappliance failed. Password mismatch