Missing ipp page icons with oes11sp2 to oes2015 upgrade

  • 7017311
  • 01-Mar-2016
  • 20-Apr-2016

Environment


Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 2
Novell Open Enterprise Server 11 OES 2015

Situation

After migration from OES11 SP2 to OES 2015, the /ipp page printer icons are missing.

Resolution

Reinstall the novell-iprint-server rpm while the iPrint cluster volume is active on that node. The following command is one option to accomplish the reinstall:
zypper in -f novell-iprint-server

Cause

This problem can occur when the upgrade is performed on a node which doesn't have cluster resource loaded.  This scenario results in the iPrint image files (listed below) from being able to copy to the SAN storage.

Additional Information

Running rpm -V novell-iprint-server shows the following missing image files:
rpm -V novell-iprint-server-6.12.0-0.45.1
missing     /var/opt/novell/iprint/htdocs/images/iPrint_Direct_Icon.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_Direct_Secured_Icon.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_Download_Icon.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_INFO_Logo.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_IPP_Logo.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_Icon.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_Info_Icon.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_Secured_Icon.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_admin_bg.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_down_arrow.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_favicon.png
missing     /var/opt/novell/iprint/htdocs/images/iPrint_up_arrow.png

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