Closed MTP Send link and B30C error shows under the GWIA web admin console for Message Transfer status

  • 7017283
  • 22-Feb-2016
  • 01-Mar-2016


Novell GroupWise 2014
Novell GroupWise 2014 R2


When the customer decides to set the GroupWise Domain MTA (The domain owns the GWIA also) to a "Message Transfer" protocol setting of "SSL Required" and also the "Message Transfer" setting is made on the GWIA to "SSL Required" and an GWIA MTP port set to a free port like 7102 and the MTA and the GWIA are restarted, the customer has the issue where internet e-mail stops SENDING out because the GWIA Web Admin Console, "MTP Status", the Message Transfer status section shows the SEND link CLOSED with a "Last Closure Reason" of "SSL Protocol is required for this connection (B30C)".
When the GWIA MTP port is left at the default of ZERO (0), indicating a file transfer protocol communication with the owning MTA, the problem is not experienced.


Development debugged thru this issue and duplicated the problem in their test systems.  A code change was made and the customer confirms that the issue is fixed with GW2014 R2 build # 122676 or higher.