Asset is blank in Agent Manager

  • 7017281
  • 19-Feb-2016
  • 08-Apr-2016

Environment

NetIQ Change Guardian 4.2
NetIQ Change Guardian 4.2.0.1

Situation

Adding an asset by ip address in the Change Guardian Agent Manager results. 
Asset is blank in the Change Guardian Agent Manager. 

Resolution

 To modify the host name of the blank entry follow these instructions: 
1.) Go to the all assets tab and select the blank asset
2.) Select the wrench to the right of the blank asset 
3.) Type in the hostname 
4.) Select the save button to accept the changes. 

Cause

Development is currently reviewing this issue to determine the cause and provide a permanent solution.