Unable to configure webaccess

  • 7017270
  • 17-Feb-2016
  • 26-Feb-2016

Environment

Novell GroupWise

Situation

GroupWise WebAccess is not installed. Please install it and run GroupWise WebAccess Configuration again
After installing a package, the configure portion states that the package is not installed so it cannot be configured until after install

Resolution

  1. Re-extract the software package by typing tar -xvf gw14.2.0_full_linux_multi.tar.gz replacing the file name with the tar file being used
  2. Run the install again by changing to the new directorey and typing ./install.sh and proceed with the install/configure
  3. If this is still not working, redownload the software package and follow steps 1-2