Domain users unable to launch administrative applications: "The requested resource is in use."

  • 7017247
  • 10-Feb-2016
  • 10-Feb-2016


NetIQ Privileged Account Manager
NetIQ Privileged User Manager
Microsoft Windows Server 2008 R2


When user account control enabled, none of administrative application are opening.
Domain users logging in via RDP Relay or Direct RDP are unable to launch, load or execute applications in Administrative Tools (i.e. Event Viewer, Computer Management, etc)
Instead of the desired administrative application launching, the following error appears in a dialog box:
<path to application> (i.e. "C:\Windows\system32\eventvwr.msc")
The requested resource is in use.


The suggested steps are to configure User Account Control (UAC) as noted in documentation for Windows 2008 R2:

The following documents are from Microsoft, either one should resolve this issue:


User Account Control (UAC) configuration


Reported to Engineering

Additional Information