Where does DRA store the program log files

  • 7017216
  • 02-Feb-2016
  • 24-Feb-2016

Environment

NetIQ Directory Resource Administrator 8.7.x
NetIQ Directory Resource Administrator 9.0.x
NetIQ Reporting Center 2.0
NetIQ Reporting Center 2.1

Situation

NetIQ Directory and Resource Administrator has multiple process used. Many of these processes write to specific log files, stored on the local DRA Server. Each process also has a varying level of logging that can be enabled.

Resolution

DRA Process NameProcess Logging Configuration Location
Default log file location
Log Level Configurable using DRA Diagnostic Utility
Requires Service Restart
Notes
DRA Health Check Utility
Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\log4net.config
C:\Users\<Logged on user>\AppData\Local\Temp\2\NetIQ\DRA\Logs
NoNoThe DRA Health Check utility must be restarted after log settings are changed.
Diagnostic UtilityRegistry Path: HKEY_CURRENT_USER\Software\NetIQ\DRA\DRADiagnosticUtil\LoggingC:\Users\<Logged on user>\AppData\Local\Temp\2\NetIQ\DRA\NoNoDiagnostic Utility must be closed and re-opened after changing log settings.
Administration Service
Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\Service
C:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\ServiceYes
NoIf changes are made via the registry, the NetIQ DRA Administration Service must be restarted.
Dom File ProcessRegistry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\DomFilesC:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\DomFilesYesNo

DRA Cache Loader
Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\DomFilesC:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\DomFilesYesNoThis process uses the log settings for the DRA Dom File Process
O365 Tenant Cache Loader
Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\DomFilesC:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\DomFilesYes
No
Uses the same settings applied for the DRA Dom File Process
ARM ConsoleRegistry Path: HKEY_CURRENT_USER\Software\NetIQ\DRA\Account and Resource Management\LoggingC:\Users\<Logged on user>\AppData\Roaming\NetIQ\DRA\Logs\ConsoleYes
No
Console must be closed and re-opened after changing log settings.
D&C Console
Registry Path: HKEY_CURRENT_USER\Software\NetIQ\DRA\Delegation and Configuration\LoggingC:\Users\<Logged on user>\AppData\Roaming\NetIQ\DRA\Logs\ConsoleYes
No
Console must be closed and re-opened after changing log settings.
Web Console (Legacy 8.x / 9.0)NoneC:\Windows\temp\Mission Critical SoftwareYesYesWindows IIS Service must be restarted after logging changes are applied.
ADSI ProviderRegistry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\ADSIC:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\ADSIYes
Yes

Core Service
Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\Core ServiceC:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\Core ServiceYesYes
DRA Cache Service
Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\CacheService\CacheServiceConfiguration.txt
C:\ProgramData\NetIQ\DRA\CacheData\Logs\CacheService.logNoYesThis is the Mongo Database service, used to store the DRA Accounts cache data.
DRA Host Service
Configuration File Path: C:\Program Files (x86)\NetIQ\DRA Extensions\NetIQ.DRA.HostService.exe.configC:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\Host ServiceNoYes
DRA Rest Service
Configuration File Path: C:\Program Files (x86)\NetIQ\DRA Extensions\NetIQ.DRA.RestService.exe.configC:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\Rest ServiceNoYes
Log Archive Configuration Utility
Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\NetIQLogArchive\LogArchiveUtility.exe.config%ALLUSERSPROFILE%\Application Data\NetIQ\DRA\LAS\Log Files\LogArchiveServerUtil.txtNoNoThe LAS Config Utility must be restarted if logging settings are changed.
Log Archive Server
Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\NetIQLogArchive\NqLogArchiveServer.exe.config%ALLUSERSPROFILE%\Application Data\NetIQ\DRA\LAS\Log Files\LogArchiveServer.txtNoYes
Log Archive Indexer
Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\NetIQLogArchive\NqLogArchiveIndexer.exe.config%ALLUSERSPROFILE%\Application Data\NetIQ\DRA\LAS\Log Files\NetIQ.LogArchiveIndexer.txtNoYesLog file path is set within the Log Archive Server.exe.config file.
NRC Console

C:\Users\<Logged on user>\AppData\Local\NetIQ\Reporting Center\LogsNoNo


Additional Information

For details on how to access the DRA Diagnostic utility, please see KB 7016868

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