Not all services are up and running after upgrading Primary Server OS to SLES 12

  • 7017188
  • 26-Jan-2016
  • 26-Jan-2016

Environment

Novell ZENworks Configuration Management 11.4.1

Situation

SLES 11 SP3 based Primary gets upgraded to SLES 12

After upgrade and server restart not all ZENworks services are up and running.

Resolution

Primary Server OS upgrade to SLES 12 is not supported with ZENworks 11.4.1

To migrate to SLES 12, an new Primary Server needs to be installed with SLES 12 replacing the SLES 11 SP3 server. This can be achieved following the Disaster Recovery steps in online documentation.

Additional Information

A enhancement request has been entered to possibly add support for this scenario: https://ideas.microfocus.com/MFI/novell-zcm/Idea/Detail/1522

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