Drive mapping errors 8884, c7e50014, invalid path

  • 7017165
  • 19-Jan-2016
  • 05-Jan-2021

Environment

Novell Client 2 for Windows

Situation

Login scripts which were working fine suddenly begin showing drive mapping errors.

When logging in and executing the login script, users may encounter errors mapping drives, such as in these examples:

LOGIN-LGNWNT32-430: The following drive mapping operation could not be completed.
[N:=MYSERVER\VOL1:\USERS\ADMIN]
The error code was 8884.

Login-LGWNT32-430: The following drive mapping operation could not be completed.  
[U:=MYSERVER\VOL2:\]
The error code was c7e50014.

LOGIN-LGNWNT32-470: The specified drive mapping is an invalid path:
[W:\MYSERVER\VOL3:\ACCT\]

Resolution

1. Check for name resolution problems, such as bad DNS records and correct SLP configuration (see TID 7012387). As a troubleshooting step, replace the server name in the map drive statement with the server's IP address. e.g "map H:=152.156.214.131\VOL1:HOME\BILL"

2. Check for services which are not running as expected. A server reboot may be needed.

3. Although not very common, there could be duplicate IP addresses causing this issue.  Check devices on the network to ensure no device has the same IP address as a server you are attempting to map a drive to.  (See Additional Information)

Additional Information

In one case a user working from home changed ISPs and the new service used the same IP range as the servers they were attempting to log into.  To resolve the issue, the 'home' IP address range range needed to be changed to avoid using the same IP as the servers.