Agent manager fails with message "File does not exist"

  • 7017129
  • 06-Jan-2016
  • 06-Jan-2016


NetIQ Change Guardian 4.2


  • After upgrading or installing Change Guardian 4.2, the agent manager won't work.
  • Agent manager deployment will fail with the following message:
xecuting execute_smbclient_command() spawn smbclient \\\C$ -U AD-DOMAIN\administrator -c dir "Program Files (x86)\NetIQ\Bootstrap\BootstrapService.exe"; exit; File does not exist:


Install package samba-client on your Linux O.S


Agent manager needs samba-client to be able to copy files from the linux server to the windows server.

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