IDM 4.5.1 - DCSSubscriberShim: Exception: java.lang.AbstractMethodError: com.novell.xml.dom.DocumentImpl.getXmlStandalone()

  • 7017106
  • 23-Dec-2015
  • 23-Dec-2015

Environment


NetIQ Identity Manager 4.5.1
NetIQ Identity Manager Roles Based Provisioning Module 4.5.1

Situation

When configuring reporting on IDM 4.5.1 Advanced Edition, the following error is received in the Data Collection Services Driver

[12/17/15 10:26:05.268]:DCS ST:Stripping operation data from input document
[12/17/15 10:26:05.268]:DCS ST:DCSSubscriberShim: Got command: 'add', class: 'inetOrgPerson', eventID: SLIDMVAULT01#20151217162602#1#6:fa46a0ba-5581-477b-c492-baa046fa8155'
[12/17/15 10:26:05.268]:DCS ST:DCSSubscriberShim: Root element nds
[12/17/15 10:26:05.268]:DCS ST:DCSSubscriberShim: Node name: add
[12/17/15 10:26:05.269]:DCS ST:DCSSubscriberShim: Time : 20151217162602Z
[12/17/15 10:26:05.269]:DCS ST:DCSSubscriberShim: Create time  :20151214054017Z
[12/17/15 10:26:05.269]:DCS ST:DCSSubscriberShim: Object DN is :cn=User142,ou=users,o=MicroFocus
[12/17/15 10:26:05.269]:DCS ST:DCSSubscriberShim: Class name : inetOrgPerson
[12/17/15 10:26:05.269]:DCS ST:DCSSubscriberShim: children : add,null,null
[12/17/15 10:26:05.269]:DCS ST:DCSSubscriberShim: received GUID is :aWECtzylEkGhv2lhB2c8pQ==
[12/17/15 10:26:05.270]:DCS ST:DCSSubscriberShim: Processed Object GUID is :696102B7-3CA5-1241-A1BF-696102B73CA5
[12/17/15 10:26:05.271]:DCS ST:DCSSubscriberShim: Exception: java.lang.AbstractMethodError: com.novell.xml.dom.DocumentImpl.getXmlStandalone()Z
[12/17/15 10:26:05.271]:DCS ST:DCSSubscriberShim: m_disableRetry value: false
[12/17/15 10:26:05.271]:DCS ST:SubscriptionShim.execute() returned:
[12/17/15 10:26:05.271]:DCS ST:
<nds dtdversion="3.0" ndsversion="8.8.5">
  <source>
    <product build="20141001_0729" instance="Data Collection Service Driver" version="4.0.0.6">Identity Manager Driver for Data Collection Service</product>
    <contact>NetIQ Corporation</contact>
  </source>
  <output>
    <status level="error" type="driver-general">
      <description>com.novell.xml.dom.DocumentImpl.getXmlStandalone()Z</description>
    </status>
  </output>
</nds>

Resolution

This is a known issue and is resolved with the updated DCS driver 4.0.1.0 or later  at https://dl.netiq.com/patch/finder/

Issue:  934339 - An exception: java.lang.AbstractMethodError: com.novell.xml.dom.DocumentImpl.getXmlStandalone() observed using DCS driver

IDM 4.5 DCS Driver 4.0.1.0
https://dl.netiq.com/Download?buildid=EFNaAdPhQiY~

I would recommend applying the all the current updates for IDM 4.5


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