Novell Service Desk 7.0.3 Reports
- Running the report: Service Agreements > All Processes > Requests SLA Times by SLA
- No results are shown
- No headers are shown
(ReportSLA.java:1853) - An unknown error occurred
Contact Micro Focus Customer Care for a script to cleanup corrupt entries in the database.
There were NULL values in the time_mins column of the sla_contract table in the Service Desk database.