Environment
Novell Filr 1.2
Situation
For eDirectory provisioned users and Net Folders: Users
are able to see the files in the Net Folders but any attempt to open files/folders fails. The following errors were observed in the famtd.log:
ERROR:[LWP:8369]ConvertXtierRespValToStr :: Unknown error code 0xc7d1f965
DEBUG:[LWP:8369]DoAuthenticate:LoginIdentity completion status NCFS_UNKNOWN_ERROR
ERROR:[LWP:8369]DoXTierAuthenticate:DoAuthenticate is failed
ERROR:[LWP:8369]ConvertXtierRespValToStr :: Unknown error code 0xc7d1f965
DEBUG:[LWP:8369]DoAuthenticate:LoginIdentity completion status NCFS_UNKNOWN_ERROR
ERROR:[LWP:8369]DoXTierAuthenticate:DoAuthenticate is failed
Resolution
A fix for this issue is available in the Filr 1.2 Hot Patch 4, available via the Novell Patch Finder.
Cause
The XTier login API did not fall back to NDS method if the default NMAS sequence failed causing all file operations to fail. The FAMT code has now been modified to fall back to NDS method if the default NMAS login sequence fails.