Environment
Novell Filr 1.2
Situation
Users are unable to edit a file using the 'Edit this file' feature
because the file has a WebDAV lock from a previous editing session. This
occurs when the username used to authenticate (for WebDAV) is
mixed-case. For example, userABC.
When 'userABC' edits a file for the first time, the file edits are saved but the file lock is never released because Filr expects the username in lowercase. This causes any subsequent requests to edit the same file to fail.
The localhost_access log file will show a 423/LOCKED message to be logged.
When 'userABC' edits a file for the first time, the file edits are saved but the file lock is never released because Filr expects the username in lowercase. This causes any subsequent requests to edit the same file to fail.
The localhost_access log file will show a 423/LOCKED message to be logged.
Resolution
A fix for this issue is available in the Filr 1.2 Hot Patch 4, available via the Novell Patch Finder.