Error attempting to provision an active directory user for GroupWise with the MMC plugin

  • 7017060
  • 08-Dec-2015
  • 08-Dec-2015

Environment

Novell GroupWise 2014 SP2

Situation

When an attempt is made to provision an Active Directory user for GroupWise with the MMC plugin the following error dialog pops up :
 
"gwadext, Error occurred while associating user to GroupWise Post Office. 
Http return status code: 500
Http return status message: Server Error
Http response: <?xml version="1.0" encoding="UTF-8"
standalone="yes"?><apiStatus
xmlns:ns2="http://www.w3.org/2005/Atom"><error>true</error
><httpStatus>INTERNAL_SERVER_ERROR </httpStatus><httpSt
atusCode>500</httpStatusCode><statusCode>56064</statusCode>
<statusMsg>[LDAP: error code 49 - 80090308: LdapErr:
DSID-0C0903A9, comment: AcceptSecurityContext error, data
52e, v1db1"

Resolution

The error basically means invalid credentials as defined in the GroupWise 2014 Web Admin Console, System, Ldap Server, the Ldap server that points to Active Directory , that the GroupWise MMC plugin is using.  In this case the Ldap user password had changed in Active Directory but was not updated here in the GroupWise Web Admin console.

Cause

Invalid Ldap user password resulted in a failed login.