upgrade failing on error No such file or directory

  • 7017032
  • 30-Nov-2015
  • 01-Dec-2015

Environment

NetIQ Sentinel 7.3 Sentinel Server

Situation

When trying to upgrade from 7.3.1 to 7.x (higher version) using the following command ./install-sentinel, the following error occurs and the upgrade fails:

/my_test/sentinel_server-7.3.1.0-1915.x86_64/bin/precheck: line 344: /opt/novell/sentinel/bin/db.sh: No such file or directory

my_test being a non-default directory location.

Resolution

To complete the install successfully the non-default location must be specified. 

E.g. ./install-sentinel --location=/my_test/Sentinel 

Cause

This error occurs and the install fails because the original Sentinel install was installed in a non-default location.