Update Packages displays error: Failed to receive updates for <Agent Name> : Peer verification failure

  • 7016997
  • 17-Nov-2015
  • 17-Nov-2015

Environment

Privileged User Manager
Privileged Account Manager

Situation

Update Packages displays error: Failed to receive updates for <Agent Name> : Peer verification failure
Unable to update package of Agent(s) from Hosts Console either with Update Domain Packages or directly with the host with Update Packages

Resolution

Please verify time is synchronized between the Manager and Agent(s).
Note: Time synchronization is a service that maintains consistent server time across the network. Time synchronization is provided by the server operating system, not by Privileged Account Manager (PAM). PAM relies on the time reported by the server operating system. Please refer to operating system documentation for more details regarding time synchronization strategies.

Cause

Time is inconsistent between servers, time is no longer in sync.