Some ZENworks services stopped after Rebooting 11.4 Migrated Appliance

  • 7016956
  • 30-Oct-2015
  • 03-Nov-2015


Novell ZENworks Configuration Management 11.4 System Update
Novell ZENworks Configuration Management 11.4 Appliance


  • Migrated to the ZENworks 11 SP4 (11.4) Virtual Appliance
  • Rebooted the appliance
  • Some ZENworks services not started automatically
  • Imaging functionality not working
  • ZENworks Primary server does not show as 11.4 in ZENworks Control Center (ZCC)
    NOTE: This would not be seen for the first Primary server to be updated.
  • ZCC > Diagnostics > ZENworks Processes > ZENworks Authentication Service shows Memory and Java Threads as Not Available


Run the following script from a terminal on the ZENworks appliance:

# Start Script
cd /etc/init.d/
chkconfig novell-pbserv on
chkconfig novell-tftp on
chkconfig novell-zenjoinproxy on
chkconfig novell-zenloader on
chkconfig novell-zenserver on
chkconfig novell-zenworks-xplatzmd on
chkconfig novell-zmgprebootpolicy on
chkconfig casa_atsd on
./novell-pbserv start
./novell-tftp start
./novell-zenjoinproxy start
./novell-zenloader start
./novell-zenserver start
./novell-zenworks-xplatzmd start
./novell-zmgprebootpolicy start
./casa_atsd start
# End Script


Reported to Engineering