Environment
iPrint Appliance 1.1 patch 3
Open Enterprise Server 11 sp2
Open Enterprise Server 2015
Open Enterprise Server 11 sp2
Open Enterprise Server 2015
Situation
After applying Patch 3 to the Appliance 1.1, the Driver Store's Windows 10 OS platform listing is missing when the iManager language is set to something other than English.
Resolution
Workaround:
Change iManager language to English.
Resolution:
Apply OES11SP2/OES2015 March maintenance patch
Apply Appliance 1.1 patch 5
Change iManager language to English.
Resolution:
Apply OES11SP2/OES2015 March maintenance patch
Apply Appliance 1.1 patch 5
Cause
There is an issue with the iPrint iManager plug in. If iManager is set to use another language other than English, the Windows 10 support menu is not showing.