Unable to complete GroupWise Mobility Install

  • 7016912
  • 16-Oct-2015
  • 16-Oct-2015

Environment

Novell GroupWise Mobility Service
Novell Data Synchronizer

Situation

The Saving GroupWise Mobility Service Configuration page gets to the part labeled Configuring Device Sync Agent before the below errors appear
An error was returned while calling sync_setup_5.pyc: 1
An error was returned while calling start_mobility.pyc: 1
 

Resolution

Re-run the installer without special characters in the database password

Cause

There is a bug that does not handle creating a database password with special characters properly in 2.1

Status

Reported to Engineering