All or Most User Source Administrators deleted from ZCC

  • 7016899
  • 12-Oct-2015
  • 12-Oct-2015


Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC


  • User source based administrators cannot login to ZCC (ZENworks Control Center)
  • These administrators are no longer defined as Administrators in ZCC


This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at


  1. Login to ZCC as the default ZENworks Administrator (Username: Administrator)
  2. Redefine the user source based Administrators
  3. Update to a version of ZENworks later than ZENworks 11.2.4


An object not found exception returned from the user source server was not being handled properly.