Using Save As to upload large files into Filr fails via the Filr Desktop client

  • Document ID:7016642
  • Creation Date:30-Jun-2015
  • Modified Date:04-Nov-2015
    • Micro Focus Products:
      Filr

Environment

Novell Filr 1.1
Novell Filr 1.2
Novell Filr Desktop client 1.1
Novell Filr Desktop client 1.2

Situation

Saving large files (15 MB or greater) directly from the application (such as Microsoft Excel) using Save-as into the Filr Desktop sync folder fails. Smaller files work fine.

Resolution

An updated Desktop client with a fix for this issue is available in the Filr 1.2 Hot Patch 2 / Filr 1.1 Hot Patch 4, available via the Novell Patch Finder.

Cause

The Desktop client's local watcher sees the activity as File modification but due to the large size of the file, the system does not know about the file thereby cancelling the File modification activity.