Environment
Novell ZENworks Configuration Management 11.3
Situation
During install of novell-zenworks-primary-agent-11.3.2.47406.msi, the install fails on PACustomAction.
Example:
action=install "C:\Program Files (x86)\Novell\ZENworks\bin\PACustomAction.dll" "C:\Program Files (x86)\Novell\ZENworks\bin\PACustomAction.dll.config")
MSI (s) (C8:40) [12:28:52:432]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2769
Error 1001.
DEBUG: Error 2769: Custom Action Install did not close 1 MSIHANDLEs.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package.
Windows Installer installed the product. Product Name: ZENworks Primary Agent. Product Version: 11.3.2.47406. Product Language: 1033. Manufacturer: Novell, Inc.. Installation success or error status: 1603.
Resolution
If the MSI fails in PACustomAction, get the following logs: