ZENworks System Update fails with PRECHQ_PREVIOUS_UPDATE_PENDING_REBOOT

  • Document ID:7016485
  • Creation Date:11-May-2015
  • Modified Date:11-May-2015
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.3

Situation

System update fails to apply.  

ERROR in system-update.log

[SystemUpdate] [ERROR_CHECKING_PREREQUISITE] [ERROR] [PRECHQ_PREVIOUS_UPDATE_PENDING_REBOOT] [] [] [ZENworks] 

Resolution

Assuming that the device has been rebooted since the previous update, remove this file:

%ZENWORKS_HOME%\logs\system-update\guid-of-update\update_needs_reboot