Mismatched triggers in Remote Request Management

Document ID:7016466
Creation Date:04-May-2015
Modified Date:04-May-2015
- Micro Focus Products:
  Security Solutions for iSeries

Environment

NetIQ Security Solutions for iSeries 8.1

PSSecure

Remote Request Management (RRM)

Situation

When running PRTTRGPGM PSCOMMON, there are different triggers listed, when the triggers should all be the same.

QSYS_TRIG_PSC800

QSYS_TRIG_PSC810

Collected Entries are blank, even though the Exit Points are configured and have the Exit Program(s) applied to them.

User rejected, even though there are rules to allow the action.

Resolution

These commands can be run at any time, however be aware that applying the triggers while the system is active may result in some false rejections until all the triggers are fully applied.

Run the following commands to remove the physical file triggers for RRM:

RMVPFTRG PSCOMMON/NW0008F
RMVPFTRG PSCOMMON/NW0010F
RMVPFTRG PSCOMMON/NW0011F
RMVPFTRG PSCOMMON/NW0014F
RMVPFTRG PSCOMMON/NW0015F
RMVPFTRG PSCOMMON/NW0016F
RMVPFTRG PSCOMMON/NW0017F
RMVPFTRG PSCOMMON/NW0018F
RMVPFTRG PSCOMMON/NW0019F
RMVPFTRG PSCOMMON/NW0020F
RMVPFTRG PSCOMMON/NW0050F
RMVPFTRG PSCOMMON/NW0051F
RMVPFTRG PSCOMMON/NW0052F
RMVPFTRG PSCOMMON/NW0055F
RMVPFTRG PSCOMMON/NW0057F
RMVPFTRG PSCOMMON/NW0110F
RMVPFTRG PSCOMMON/NW0111F
RMVPFTRG PSCOMMON/NW0114F
RMVPFTRG PSCOMMON/NW0115F
RMVPFTRG PSCOMMON/NW0116F
RMVPFTRG PSCOMMON/NW0117F
RMVPFTRG PSCOMMON/NW0150F
RMVPFTRG PSCOMMON/NW0151F
RMVPFTRG PSCOMMON/NW0152F
RMVPFTRG PSCOMMON/NW0157F
RMVPFTRG PSCOMMON/NW0210F
RMVPFTRG PSCOMMON/NW0211F
RMVPFTRG PSCOMMON/NW0214F
RMVPFTRG PSCOMMON/NW0215F
RMVPFTRG PSCOMMON/NW0216F
RMVPFTRG PSCOMMON/NW0217F
RMVPFTRG PSCOMMON/NW0250F
RMVPFTRG PSCOMMON/NW0251F
RMVPFTRG PSCOMMON/NW0252F
RMVPFTRG PSCOMMON/NW0257F

Afterwards, run the following commands to reapply the proper triggers:

ADDLIBLE PSCOMMON
CALL NW0099E
CALL NW0089C

Cause

This has been seen primarily when the system is either the source or the target in a HA solution (ie Mimix).