Messenger 3.0 Client is Unable to Connect to 3.0 Messenger Agent

  • 7016424
  • 15-Apr-2015
  • 15-Apr-2015


Novell Messenger 3.0


After a new installation Novell Messenger 3.0 clients are unable to connect to a Novell Messenger 3.0 backend.  The client will get the spinning icon and never move beyond that point.  If a Novell Messenger 2.0x client is available, it is capable of connecting.


Replace the existing certificates used by the Messenger system and re-mint newer certificates using a minimum of 2048 bit encryption.  Steps for doing so can be found in the documentation here.


With SSL changes that have been made to Novell Messenger 3.0, the client requires a higher bit encryption of certificates on the backend.  It is known that 512-bit encryption is not sufficient...recommended encryption strength is 2048 bit encryption.