SSPR Configuration Manager shows incomplete view

  • 7016418
  • 14-Apr-2015
  • 14-Apr-2015

Environment

Self Service Password Reset
SSPR 3.x

Situation

Not all menu choices are shown in SSPR Config Manager
Settings, Profiles, Modules, and Custom Text missing from SSPR Configuration manager options
Problem occurs when accessing one particular SSPR server.  Other SSPR servers do not have the problem.

Resolution

Copy the SSPRConfiguration.xml file from a working to the failing server.  

SSPRConfiguration.xml
can be found in the  Tomcat directory under webapps/SSPR/WEB-INF

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