Environment
Self Service Password Reset
SSPR 3.x
SSPR 3.x
Situation
Not all menu choices are shown in SSPR Config Manager
Settings, Profiles, Modules, and Custom Text missing from SSPR Configuration manager options
Problem occurs when accessing one particular SSPR server. Other SSPR servers do not have the problem.
Settings, Profiles, Modules, and Custom Text missing from SSPR Configuration manager options
Problem occurs when accessing one particular SSPR server. Other SSPR servers do not have the problem.
Resolution
Copy the SSPRConfiguration.xml file from a working to the failing server.
SSPRConfiguration.xml can be found in the Tomcat directory under webapps/SSPR/WEB-INF
SSPRConfiguration.xml can be found in the Tomcat directory under webapps/SSPR/WEB-INF