Environment
NetIQ Identity Manager 4.5 AE install
Situation
When upgrading from IDM 4.0.2 Advanced Edition to IDM 4.5 Advanced Edition, you receive the following error after logging in as admin during command line, or gui install.
/tmp/install.dir.32660/Linux/resource/jre/bin/java: symbol lookup error: /opt/novell/eDirectory/lib//libspmclnt.so: undefined symbol: DDCDuplicateContext
/tmp/install.dir.32660/Linux/resource/jre/bin/java: symbol lookup error: /opt/novell/eDirectory/lib//libspmclnt.so: undefined symbol: DDCDuplicateContext
Resolution
Verify the following prior to attempting to install IDM 4.5 AE.
01) Make sure the /tmp mount location has at least 2 GB of free disk space. I have seen product and patch installs fail when that location has less than 2 GB free.
02) in the console before starting the instalation set both path and ld_library_path so that they read form /tmp/lib first:
export PATH=/tmp/lib:$PATH
export LD_LIBRARY_PATH=/tmp/lib
01) Make sure the /tmp mount location has at least 2 GB of free disk space. I have seen product and patch installs fail when that location has less than 2 GB free.
02) in the console before starting the instalation set both path and ld_library_path so that they read form /tmp/lib first:
export PATH=/tmp/lib:$PATH
export LD_LIBRARY_PATH=/tmp/lib