Upgrading from IDM 4.0.2 AE to IDM 4.5 AE throws undefined symbol: DDCDuplicateContext error

  • 7016408
  • 09-Apr-2015
  • 09-Apr-2015

Environment

NetIQ Identity Manager 4.5 AE install

Situation

When upgrading from IDM 4.0.2 Advanced Edition to IDM 4.5 Advanced Edition, you receive the following error after logging in as admin during command line, or gui install.

/tmp/install.dir.32660/Linux/resource/jre/bin/java: symbol lookup error: /opt/novell/eDirectory/lib//libspmclnt.so: undefined symbol: DDCDuplicateContext


Resolution

Verify the following prior to attempting to install IDM 4.5 AE.

01) Make sure the /tmp mount location has at least 2 GB of free disk space. I have seen product and patch installs fail when that location has less than 2 GB free.

02) in the console before starting the instalation set both path and ld_library_path so that they read form /tmp/lib first:

export PATH=/tmp/lib:$PATH
export LD_LIBRARY_PATH=/tmp/lib

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