Environment
Novell GroupWise Mobility Service
Situation
With only one user in a group, the user won't delete from Mobility after removing from the group
Unable to remove user with added with eDirectory group
Resolution
- Log into eDirectory via iManager or ConsoleOne
- Modify the group membership that was added to GMS
- Add an additional user to the mobility group
- Poll LDAP by logging into GMS admin > Config > User Source > Poll Now
- Check that the user is updated under Users in GMS admin console
Cause
Mobility seems unable to remove a user if added via a group that only contained one user until more users are added
Additional Information
Reported to Engineering