Read status not updating on some Android 4.4.4 devices

  • Document ID:7016388
  • Creation Date:02-Apr-2015
  • Modified Date:02-Apr-2015
    • Micro Focus Products:
      GroupWise

Environment


Novell GroupWise Mobility Service

Situation

Read status not updating in GroupWise when read on an LG G3
Read status not updating on Galaxy S5

Resolution

This fix is intended for mobility 2.1.  Please verify 2.1 is running before applying this patch.  If needed, instructions can be found here
  1. Stop GMS by typing rcgms stop
  2. Download sync.pyc from here or by typing wget ftp://ftp.novell.com/outgoing/patch.tar.gz
  3. Extract patch.tar.gz by typing tar xvf patch.tar.gz
  4. Rename sync.pyc in  /opt/novell/datasync/syncengine/connectors/mobility/lib/device
  5. Copy sync.pyc to /opt/novell/datasync/syncengine/connectors/mobility/lib/device
  6. Start GMS by typing rcgms start