Environment
Self Service Password Reset
SSPR 3.2
SSPR 3.2
Situation
SSPR reCaptcha prompt says "enter the two words displayed above" when only one word is displayed
SSPR Captcha prompt is incorrect
SSPR Captcha prompt is incorrect
Resolution
Use the SSPR Configuration Editor to edit the text displayed with the captcha image.
For example, change it to say "enter the word(s) displayed above."
To do this, open the SSPR Configuration Editor.
Select Custom Text --> Display -->Display_CaptchaInputWords
Default text is scheduled to be changed in the next release of SSPR.
For example, change it to say "enter the word(s) displayed above."
To do this, open the SSPR Configuration Editor.
Select Custom Text --> Display -->Display_CaptchaInputWords
Default text is scheduled to be changed in the next release of SSPR.
Cause
Google changed the way captcha images are presented to users and it now often presents one word instead of two.
Additional Information
One of the beauties of SSPR is that almost any string of text can be edited through the "Custom Text" menu in Configuration Editor.