ZCM login fails if AD login restriction is present for user

Document ID:7016356
Creation Date:26-Mar-2015
Modified Date:24-May-2016
- Micro Focus Products:
  ZENworks Asset Management
  ZENworks Configuration Management
  ZENworks Endpoint Security Management
  ZENworks Full Disk Encryption

Environment

Novell ZENworks Configuration Management

Situation

Resolution

#1 - Include the targeted AD Controller as a valid logon location for the User Object if using LDAP Authentication. (LDAP logons are always processed on the target AD Controller, not the device initiating the LDAP authentication.)

#2 - Configure the User Source to use Kerberos Authentication