java.net.UnknownHostException: www.novell.com

  • 7016345
  • 24-Mar-2015
  • 24-Mar-2015

Environment

NetIQ Access Manager 3.x
NetIQ Access Manager 4.x
Admin Console/iManager

Situation

The following message is seen in the catalina.out of the Admin Console upon startup.

java.net.UnknownHostException: www.novell.com


Resolution

This message is harmless/cosmetic and only happens when the Admin Console doesn't have access to the internet/can't get to our download page to check for plug-ins.

Cause

Admin Console is blocked access to internet

Additional Information

Full stack trace looks as follows:

java.net.UnknownHostException: www.novell.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:178)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:579)
at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:378)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:473)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:203)
at sun.net.www.http.HttpClient.New(HttpClient.java:290)
at sun.net.www.http.HttpClient.New(HttpClient.java:306)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:995)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:931)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:849)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1299)
at com.novell.emframe.fw.FwUtils.getiManInputStreamBasedOnProxy(FwUtils.java:3392)
at com.novell.emframe.fw.util.ModuleGet.downloadModuleDescriptorDocument(ModuleGet.java:823)
at com.novell.emframe.fw.util.ModuleGet.access$000(ModuleGet.java:53)
at com.novell.emframe.fw.util.ModuleGet$AsyncModuleDescriptorDownloader.run(ModuleGet.java:801)
at java.lang.Thread.run(Thread.java:724)