Missing content reported for patches which failed to cache

  • Document ID:7016344
  • Creation Date:24-Mar-2015
  • Modified Date:24-Mar-2015
    • Micro Focus Products:
      ZENworks Configuration Management
      ZENworks Patch Management

Environment

Novell ZENworks Patch Management 11.3

Situation

Patches fail to cache.
novell-zenworks-configure -c CheckContentSystem reports patch related content items to be missing from the content repository

Error in loader-messages.log similar to:
"...
[TRACE] [03/17/2015 17:03:18.684] [3059] [ZENLoader] [161] [] [Content Datamodel] [] [prepareForImport: tempFile does not exist:/var/opt/novell/zenworks/content-repo/tmp/zpm/plp/windows/9F485856-2269-4532-88CA-B0D757DD62DD.plp for contentUID=186b587c4433ee9547fca361ca69ac11] [] [] [] [ZENServer]
[TRACE] [03/17/2015 17:03:18.685] [3059] [ZENLoader] [161] [] [Loader.MandatoryBaselineManager] [] [Failed to Import bundle: Update for Windows 8.1 x64 (KB 3006137)259338451
Exception: java.io.FileNotFoundException: /var/opt/novell/zenworks/content-repo/tmp/zpm/plp/windows/9F485856-2269-4532-88CA-B0D757DD62DD.plp] [] [] [] [ZENServer]
..."

Resolution

This is working as to be expected.

Such broken content items do clear when the related patch succeeds to cache.

Cause

The patch subscription service fails to import the patch related content since the content failed to download. It creates a content item not actually referring to any existing file in the content repository.