NAM Appliance healthcheck reports warning after upgrading from 4.0.1 to 4.1

  • 7016338
  • 23-Mar-2015
  • 31-Mar-2015

Environment

NetIQ Access Manager 4.0

Situation

After upgrading the NAM Appliance from 4.0.1 to 4.1, the healthcheck on the Access Gateway switches from GREEN to a YELLOW warning. Looking at the warning in more detail by clicking the YELLOW icon, SSLVPN is referenced even though it is not being used.

Resolution

Manually remove references to SSLVPN configurations. Edit the default NAM Reverse Proxy Service and manually delete the

- sslvpn protected resource for the /sslvpn/* path and
- sslvpn path based multihomed proxy service

After updating the AG configuration, the healthcheck should again report GREEN.

Additional Information

The SSL VPN component is removed from Access Manager 4.1 onwards. After you upgrade to Access Manager 4.1, manually remove the referenced proxy services and protected resources. Access Manager indicates the cluster health in yellow if you do not remove the referenced proxy services and protected resources.