Environment
NetIQ Access Manager 4.0
Situation
After upgrading the NAM Appliance from 4.0.1 to 4.1, the healthcheck on the Access Gateway switches from GREEN to a YELLOW warning. Looking at the warning in more detail by clicking the YELLOW icon, SSLVPN is referenced even though it is not being used.
Resolution
Manually remove references to SSLVPN configurations. Edit the default NAM Reverse Proxy Service and manually delete the
- sslvpn protected resource for the /sslvpn/* path and
- sslvpn path based multihomed proxy service
After updating the AG configuration, the healthcheck should again report GREEN.
- sslvpn protected resource for the /sslvpn/* path and
- sslvpn path based multihomed proxy service
After updating the AG configuration, the healthcheck should again report GREEN.
Additional Information
The SSL VPN component is removed from Access Manager 4.1 onwards. After
you upgrade to Access Manager 4.1, manually remove the referenced proxy
services and protected resources. Access Manager indicates the cluster
health in yellow if you do not remove the referenced proxy services and
protected resources.