Environment
Novell Filr 1.1
Situation
Under certain conditions, FAMT may cache connections to backend filesystem which have been inactive for more than an hour. This may cause problems listing the folder contents. In some instances, the following error was observed in Filr's appserver.log file:
2015-03-16 14:17:06,827 ERROR [http-apr-8443-exec-46] [org.kablink.teaming.gwt.server.util.GwtViewHelper] - GwtViewHelper.getFolderRows( SOURCE EXCEPTION ): org.kablink.teaming.fi.ServerDownException: Cannot execute [getChildren] on the resource [Sales\Files] - The file server is down or unreachable
2015-03-16 14:17:06,827 ERROR [http-apr-8443-exec-46] [org.kablink.teaming.gwt.server.util.GwtViewHelper] - GwtViewHelper.getFolderRows( SOURCE EXCEPTION ): org.kablink.teaming.fi.ServerDownException: Cannot execute [getChildren] on the resource [Sales\Files] - The file server is down or unreachable
Resolution
A fix for this issue is available in the Filr 1.1 Hot Patch 2, available via the Novell Patch Finder.
With the fix in place, improved and more granular timers will reload the inactive connections.