Desktop client reports document modified by someone else

  • 7016324
  • 17-Mar-2015
  • 27-Mar-2015

Environment

Novell Filr 1.1

Situation

In some cases, a file that was created and uploaded via the Filr Desktop client may report the following conflict when the user tries to save additional changes to that file:

"Cannot upload My Files/folder1/project1/document1.docx to the server because it has been modified by someone else."

Additionally, when this happens the following may also appear in the desktop client's log file (filr.log):

2015-03-03 14:33:18,078 [upload-1] [INFO] Sending Growl notification: Unable to upload document1.docx cannot be uploaded because it has been modified by someone else.  Click here for more information. (aca.osx)

2015-03-03 14:33:18,079 [upload-1] [WARNING] Failed to process action (local_change) "32:UpdatedFile:('file', u'-100_8ac890ee492d34fe014bdfe2a54327b4')": FatalProcessingError: STALE_FILE (aca.filesync2.actions)

Resolution

A fix for this issue is available in the Filr 1.1 Hot Patch 2, available via the Novell Patch Finder.