FAMT is no longer responding and showing Read timed out errors

  • 7016323
  • 17-Mar-2015
  • 11-Jun-2015

Environment

Novell Filr 1.1

Situation

Under certain situations, FAMT may become unresponsive and the following errors will start showing up in the Filr appserver.log file:

UncheckedIOException: I/O Error 'Data\user1\5569-6698-4544 (folder abc)\529\ doc1.doc' : Read timed out

Restarting FAMT and Filr typically resolves the issue temporarily.

Resolution

A fix for this issue is available in the Filr 1.1 Hot Patch 3, available via the Novell Patch Finder.

Additional Information

Same error on a French system:
UncheckedIOException: Erreur d'E/S sur 'Data\user1\5569-6698-4544 (folder abc)\529\ doc1.doc' : Read timed out