Phone numbers display incorrectly in GroupWise Client on mouse hover with large emails

  • 7016322
  • 17-Mar-2015
  • 17-Mar-2015

Environment

Novell GroupWise 2014

Situation

Phone numbers display incorrectly in the GroupWise Client on mouse hover with large emails (new line characters are dynamically added between numbers).
Can be duplicated with the same email if forwarded.

Resolution

Workaround: The problem goes away if Tools | Options | Environment | Default Actions | Default telephony provider is set to None, but this way, the phone numbers aren't hyperlinked, which is likely preferred.

At the time of writing this TID, there is no patch or fix available for download. If GroupWise 2014 SP2 is available, please download and update, as that should contain the fix.

Status

Reported to Engineering

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