Environment
Novell iPrint for Linux
Novell iPrint for Linux Open Enterprise Server iManger iPrint Plugin
Novell iPrint for Linux Open Enterprise Server iManger iPrint Plugin
Situation
Attempting to manage iPrint objects returns an error 0x1007.
Resolution
On the server hosting the iPrint services, open the etc/opt/novell/httpd/conf/iprint_ssl.conf and locate the AuthLDAPDNURL line. The LDAP server reference should point to the DNS name of the LDAP server. As an example:
AuthLDAPDNURL "ldaps://server.lab.novell.com:636/o=novell???(objectClass=user)"
If you see an IP address, change it to the DNS name of the LDAP server, save the file and restart Apache (rcapache2 restart).
AuthLDAPDNURL "ldaps://server.lab.novell.com:636/o=novell???(objectClass=user)"
If you see an IP address, change it to the DNS name of the LDAP server, save the file and restart Apache (rcapache2 restart).
Cause
The background authentication used by the iPrint iManager plugin expected a DNS name as opposed to an IP address.
Additional Information
The symptoms match those as outlined in TID
https://support.microfocus.com/kb/doc.php?id=7002848. However, applying
the solution (recreating the certificates), did not resolve the issue.