Cannot install NetIQ Access Manager Access Version 4.0.1 components on RHEL 6.6

  • Document ID:7016215
  • Creation Date:20-Feb-2015
  • Modified Date:18-Mar-2015
    • Micro Focus Products:
      Access Manager (NAM)

Environment


NetIQ Access Manager 4.0 Service Pack 1

Situation

  • Due to the "GHOST: glibc vulnerability (CVE-2015-0235)" patching the OS sing the yum update channel changed the OS version from RHEL 6.5 to 6.6.

  • RHEL has been released after NetIQ Access Manager 4.0 Service Pack 1

  • The NetIQ Access Manager version 4.0 Service Pack 1 install process does not allow any component to be installed on RHEL higher than version 6.5

  • As stated in the NAM 4.0.1 Installation Guide RHEL 6.6 is a supported platform "Red Hat Enterprise Linux (RHEL) 6.4, 6.5 (64-bit) (physical or virtual) and 6.6 (64-bit) (physical or virtual)"


Resolution

  • change into the "novell-access-manager-4.0.1-88/scripts" installation directory
  • create a backup copy of the "nam_rhel6_functions.sh" script
  • edit the "nam_rhel6_functions.sh" script
  • change the line "local validUpperMinorVersion=5" to "local validUpperMinorVersion=6"
  • If the install is for the Administration Console, you will also need to edit the platforms.xml file in the NAM installation files: /novell-access-manager/iman/installs/linux/platform/platforms.xml
  • create a backup copy of the platforms.xml file.
  • edit it and add the following section to the bottom:
          <platform type="linux">
            <osName>Red Hat Enterprise Linux Server release 6.6 (Santiago)</osName>
            <osVersion>6.6</osVersion>
            <osArch>x86</osArch>
        </platform>
        <platform type="linux">
            <osName>Red Hat Enterprise Linux Server release 6.6 (Santiago)</osName>
            <osVersion>6.6</osVersion>
            <osArch>x86_64</osArch>
        </platform>