Replying to an approval email with the text 'Reject' or 'No' results in the request being accepted.

  • 7016148
  • 05-Feb-2015
  • 05-Feb-2015

Environment

Novell Service Desk

Situation

Replying to an approval email with the text 'Reject' or 'No' results in the request being accepted.

Resolution

Workaround:

Clear out the contents of the original mail first, before sending the reply.

Status

Reported to Engineering

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