Group Policy changes are not saved when editing Sandox

  • Document ID:7016063
  • Creation Date:14-Jan-2015
  • Modified Date:01-May-2015
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.3 Policies

Situation

  • ZENworks Control Center/Centre (ZCC)
  • Windows Group Policies (GPO)
  • Sandbox only - published Group Policies do not have a problem
  • Steps to recreate
  1. ZCC -> Policies -> Select/Edit Existing Windows Group Policy -> Details Tab
  2. Click Configure Button
  3. The policy settings are downloaded and the Windows Group Policy Editor is automatically started
  4. Make changes to the Group Policy
  5. Exit the Editor
  6. Success dialogue box is displayed -> Click OK
  7. Click Upload button to upload the settings to the server
  8. Message from webpage dialogue is displayed -> Click OK
  9. Click Apply button to save the policy as a Sandbox version
  10. Immediately go back to Step 2
  11. At Step 4, all the most recent changes will be missing

Resolution

This is fixed in FTF Roll Up 1 for ZENworks 11.3.2 - see KB 7016205 "FTF Roll Up 1 for ZENworks 11.3.2 (7016205)" which can be found at http://support.microfocus.com/kb/doc.php?id=7016205"Courier New">Apply (Step 9, above) , click on the Details tab before configuring the Group Policy again.

Cause

The group policy settings will be loaded based on the zip file created for the particular version.  The file name is set in the view state with the file name while loading the policy.  Here the policy is modified and then applied but the page is not reloaded, so the file name is pointing to the last set value and hence the recent changes which are there in sandbox are not showing up.