External Service Policy problem when policy name has space character

  • 7016060
  • 13-Jan-2015
  • 13-Jan-2015

Environment

Novell ZENworks Configuration Management 11.3 Policies
Novell ZENworks Configuration Management 11.2 Policies

Situation

External Service Policy has problems enforcing them when two assigned policies have similar service names, both starting with the same characters sequence, up to a space.  Apparently the policy truncates the name up to the first space, throwing away anything after.  This causes a second policy not being applied if a previous policy has a similar starting name.

Cause

Reported to Engineering.

Additional Information

Workaround: don't use spaces in the External Service Policy name.