Environment
Situation
Source: Application Error
Event ID: 1000
Level: Error
Error Message:
Faulting application name: MCSAdminSvc.exe, version: 8.70.0.696
Faulting module name: MSVCR100.dll, version: 10.0.40219.325
Exception code: 0x40000015
When you run the DRA Health Check with all the nodes checked; the only two that don't pass are the DRA Admin service and the DRA Cache service.
A possible cause may be found in the cacheservice.log file [\ProgramData\NetIQ\DRA\CacheData\\Logs\CacheService.log]
Search for (Error: Insufficient free space for journal files). The cache service looks for 3379MB of free disk space available in the drive where the journals are to be created; and if the space is not available the cache service will not start; and as a consequence the admin service will start either.
Resolution
This can be resolve by changing the paths in the configuration file below:
\Program Files (x86)\NetIQ\Dra\CacheService\CacheServiceConfiguration.txt
Example:
dbpath = C:\ProgramData\NetIQ\DRA\CacheData\
[This is the default path and when the free disk space is less than required; the path can be change as seeing below]
And change to:
dbpath = E:\ProgramData\NetIQ\DRA\CacheData\
logpath = E:\ProgramData\NetIQ\DRA\CacheData\\Logs\CacheService.log
[This path will work; provided the E:\ drive or any other has sufficient free disk space]
Save the file and re-start the NetIQ DRA Admin and NetIQ DRA Cache services; DRA will be able to build the cache in the new path after the services re-start.