Slow file access with user quotas enabled

  • 7016015
  • 22-Dec-2014
  • 22-Dec-2014

Environment

Novell NetWare 6.5
Novell Client 2 SP3 for Windows
Two network interfaces on the file server

Situation

Accessing files on the server is very slow. Some applications time out waiting for the file to load.

Resolution

Disable user quotas. To disable quotas on the volume, load nssmu, select volumes, highlight the problem volume, and press enter, Then, scroll down to user quotas, and turn it off.  The change will take effect immediately.

Cause

Unknown. Possibly, due to multiple network interfaces, the eDirectory query for user quota information is delayed if the "other" interface is used, and must time out before the correct interface is used.

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